AI & Automation

AI That's Embedded, Not Bolted On.

Our approach is to embed predictive analytics, machine learning and generative AI directly into the platforms our clients already use, making existing tools smarter, faster and more precise. Where deeper capability is needed, we build custom models, agents and AI solutions tailored to specific business challenges.

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The Precision Gaps AI Closes

AI maturity has reached a point where it can be embedded into operational tools as a core capability, not as an experiment. But most organisations struggle to move from AI pilots to AI that's actually driving decisions in the business every day. The gap isn't ambition. It's practical integration.

AI Stuck in Pilots and Proofs of Concept

Many organisations have experimented with AI but struggle to move from pilot to production. Models sit in notebooks, dashboards show potential, but the AI isn't embedded into the operational tools where decisions actually get made.

Inconsistent Decision Quality Across Teams and Regions

Without AI-driven decision support, the quality of pricing, promotion, field deployment and demand planning decisions varies by person, experience and region. What should be a systematic, data-driven process remains subjective and inconsistent.

Insight That Arrives Too Late to Act On

Traditional analytics reports on what happened. By the time the insight surfaces, the window to act has already closed. The shift from backward-looking reporting to forward-looking decision support requires AI that's integrated into real-time operational workflows, not sitting in a separate analytics layer.

Manual Processes That Don't Scale

Repetitive, low-value tasks absorb skilled people's time across commercial, field and operational teams. As operations grow, manual processes become the bottleneck, and the cost of not automating compounds with every new store, region or product line.

How We Deliver AI-Driven Precision

Capabilities from our Data & AI pillar, spanning predictive analytics, machine learning, generative AI and automation. Some are embedded directly into our operational platforms. Others are built as custom solutions for specific business challenges. Both are grounded in real-world retail data and domain expertise.

Predictive Analytics and Forecasting

Machine learning models that improve demand forecasting, pricing optimisation and field execution prioritisation, embedded into operational platforms or built as custom solutions depending on the complexity of the challenge.

  • AI demand forecasting at SKU and store level
  • Price elasticity and promotion prediction
  • Automated anomaly and trend detection
  • Continuous model improvement from operational data

Generative AI and Intelligent Assistance

Our Smollan Nexus platform provides generative AI capabilities across the portfolio, from natural language data queries and automated report generation to intelligent decision support. Custom AI agents can be built for specific workflows and business requirements.

  • Natural language interaction with retail data
  • Automated insight generation and summarisation
  • AI-powered recommendation engines
  • Custom AI agents for commercial and operational teams

Operational Automation and Intelligence

AI-driven automation that connects insight to action, triggering field tasks from data patterns, optimising routes from demand signals and surfacing opportunities that manual processes would miss.

  • Automated field execution prioritisation
  • AI image recognition for shelf compliance
  • Intelligent routing and resource allocation
  • Workflow automation across operational platforms
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Measurable Impact

AI that's integrated into operational tools and workflows delivers precision where it matters: better forecasts, smarter execution, faster decisions and outcomes you can measure in margin and availability.

Sharper Forecasts and Pricing

AI-driven demand sensing and price optimisation that reduce forecast error and identify the price points that balance volume and margin.

Consistent, Data-Driven Decisions

AI-powered recommendations that standardise decision quality across teams and regions, replacing subjective judgment with systematic intelligence.

From Reporting to Shaping Outcomes

Predictive models integrated into operational tools that surface what's about to happen, giving teams the intelligence to act before problems compound.

Scaled Automation

Intelligent automation that handles the repetitive, high-volume tasks that slow operational teams, freeing skilled people to focus on strategy and exception management.

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Who This Is For

Built for the teams responsible for making AI practical, moving from pilot to production, from insight to action, from reporting on the past to shaping what happens next.

IT and Data Leaders

Practical AI deployment that integrates with existing systems, moving from experimental notebooks to production-grade AI, whether embedded in our platforms or built as custom solutions.

Operations Leaders

Intelligent automation that scales with the operation, reducing manual effort while improving consistency and speed across regions.

Commercial and Analytics Teams

AI-powered forecasting, pricing and promotion intelligence that transforms analytical capability from descriptive to predictive.

Process and Transformation Teams

Identification and implementation of high-impact automation opportunities, with measurable ROI and clear integration pathways.

Innovation Leaders

Practical, retail-specific AI capabilities (including generative AI through Smollan Nexus and custom AI agents) that deliver commercial value rather than technology for its own sake.

C-Suite Executives

AI strategy grounded in operational reality, delivering measurable precision across the retail value chain, whether through embedded intelligence or purpose-built solutions.

Trusted by leading brands and retailers

Put AI to work across your value chain

Automate decisions, predict demand, and gain real-time insights across your business.

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AI & Automation Solutions

From embedded intelligence within existing platforms to custom AI models and agents built for specific business challenges: practical AI that drives measurable outcomes across your retail operation.

Data & AI Advisory

Strategy, Roadmaps, and Deployment

Turn data ambition into action. We help you align strategy, build AI-ready foundations, and deliver high-impact use cases with confidence.

Strategy & RoadmapsAI Use CasesExpert Guidance
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DDE

Data-Driven Field Execution

Maximise your field execution ROI. Optimise store visits and link field activity to results with AI-powered prioritisation and outcome tracking.

AI Store PrioritisationVisit ROI TrackingExecution Impact Insights
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DO Scan

EPOS Insight for FMCG

Transform fragmented EPOS data into actionable insights to grow market share, maximise promotional ROI, optimise distribution and category performance.

Retail EPOS InsightsPromo EffectivenessPricing Intelligence
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Cerebro AI

Your AI Workforce Platform

Deploy role-specific AI assistants that streamline work, automate tasks, and deliver expert-level output without technical barriers.

AI Assistant TemplatesNo Prompting Skills NeededMulti-LLM Orchestration
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Google Chrome Devices

Secure, Scalable and Manageable

Deploy fast, manage centrally, and protect confidently with ChromeOS devices built for business. From kiosks to workforce laptops, scale IT with lower cost and higher security.

Built-in SecurityFast DeploymentCentralised Control
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IR

Image Recognition for Retail

Automate shelf audits and compliance checks using computer vision to verify pricing, availability and planogram accuracy in real time.

Computer Vision AuditsPlanogram ComplianceShelf Availability
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UCapture

Digital Document Capture & Processing

Digitise delivery paperwork with mobile capture, intelligent OCR, and automated validation workflows.

Delivery Document CaptureOCR ScanningAutomated Workflows
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Not sure where to begin?

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